Respond to every review
in hours, not days.
Works with your platforms
+ more coming for every 1-star drop in ratings for restaurants
avoid restaurants with negative reviews
due to poor reputation management
Your store managers don't have time to answer reviews.
They're running a location, managing staff, handling inventory. Reviews? They pile up. By the time someone responds, the damage is done.
Here's what that costs you:
- ✗ Customers see old, unanswered complaints and go elsewhere
- ✗ Your star rating drops—taking your Google ranking with it
- ✗ Each location speaks in a different voice (or doesn't speak at all)
Every 1-star drop = 9% less revenue. The math is brutal—but fixable.
One inbox. Every review.
Under 4 hours.
We built Opinix for brands with 5+ locations who need to respond fast without losing their voice.
See every review in one place
Google, Yelp, and more—streamed into a single inbox. No more tab-switching or missed reviews. Clients go from 22% to 94% response rate.
Respond in 60 seconds with templates
Pre-approved responses your team can customize. Same brand voice across 5 locations or 500. 4x faster than typing from scratch.
Catch bad reviews before they spread
Real-time alerts prioritized by sentiment. A 1-star review at 9am gets a response by lunch—not next week. Teams see +0.7 star increase in 60 days.
Real results from brands like yours.
See how multi-location businesses are using Opinix to protect and grow their reputation.
Unified Inbox
Stop losing reviews in 10 different tabs. One stream, every platform, zero excuses.
Smart Templates
Your brand voice, 60 seconds per reply. Not 4 minutes of typing the same thing.
Multi-location Control
HQ visibility + local execution. Know who's responding, how fast, and what they're saying.
More Channels
Facebook, TripAdvisor & more arriving soon. One inbox to rule them all.
One Inbox for All Platforms
Opinix connects with Google Business Profile, Yelp and more channels to create a single stream of all your customer feedback.
Case Study: Restaurant Chain
Brand-Consistent Templates
Create a library of templates that can be customized for each response while maintaining your brand voice and standards.
Case Study: Hotel Group
Control Your Network
Opinix gives brand managers visibility and control across all locations while allowing local managers to handle day-to-day responses.
Case Study: Retail Chain
Works with all your platforms
More coming soon! Be the brand that always responds.
Teams using Opinix respond in under 4 hours, not 4 days. They see +0.7 star improvements in 60 days. Book a 15-minute demo and see how it works for your locations.
Frequently Asked Questions
Everything you need to know about Opinix
Yes, for each location you want to manage, you'll need access to its profile.
Brands that stopped losing customers to bad reviews
We had a 3.8 average and reviews were sitting unanswered for days. Two months with Opinix: 4.5 stars, 4-hour response time, and my team finally has weekends off.
Maria Rodriguez
CX Manager, 18-location Restaurant Chain
Before Opinix, each GM handled reviews differently—or didn't handle them at all. Now I see everything from one dashboard and our worst location went from 3.2 to 4.4 stars.
Carlos Mendez
Operations Director, 12-location Hotel Group
We used to spend 4+ minutes per review. With templates, it's under 60 seconds—same brand voice, 25 locations. Our Google ranking jumped 3 spots in the local pack.
Ana Gomez
Marketing Manager, 25-location Retail Brand